Master Service: As often as dictated in the Program Design, a uniformed service technician will arrive at your facility in a Chardon mobile lab. Each service visit includes visual inspection of your system, standard water testing, and consultation with a designated contact to describe findings and to discuss any correctrive actions that may need to be taken. We do all installation with our own tools, and can provide on-site repair and replacement of equipment if necessary.
System Development: An expertly-trained Chardon salesperson will evaluate your system and determine the correct amount of service and product needed to make your system run smoothly and efficiently.
Program Design: We will then design a water treatment program based on the above System Evaluation and on your specific needs and wants. An outline of your service schedule and a billing program will be designed to specification.
Remote Communication: Our Technical Support Staff can monitor your system 24 hours a day to enhance reliability, shorten alarm response time and identify situations before they become problems.
Technical Back-up: Our technical support team is either evaluating Service Analysis Reports from your facility, or working on research and development. If a special emergency should arise, a member of this team will be at your facility within hours to correct the situation.
Education: Whether at your facility or through one of our scheduled seminars, we will educate you to take the absurd mysteries out of water treatment and to make you a more knowledgeable buyer